TEMPLAR MORTGAGES SERVICES LIMITED
‘Your home may be repossessed if you do not keep up repayments on your mortgage’
MORTGAGES
Welcome to Templar Mortgage Services Ltd
The business is owned and run by Ryan Templar who has 20 years experience in the financial services industry. I have over 17 years experience advising clients on mortgage needs. I offer a comprehensive range of mortgages from across the market and I will use my expertise not only to help you find the right mortgage.
I appreciate that arranging and understanding a mortgage can be daunting, however I will endeavour to make this experience stress free whilst consistently providing you with clear and concise guidance. Whether you are a first time buyer, moving home, re-mortgaging or buying an investment property with the aid of our mortgage sourcing software I will help find the most suitable mortgage for you whilst ensuring that the package is tailored to meet your individual needs and requirements.
If you then wish for me to act on your behalf, there will be a fee for mortgage advice. The precise amount will depend upon your circumstances but we estimate that it will be £399, this fee is only payable when you receive a mortgage offer.
The Financial Conduct Authority does not regulate some forms of buy to let mortgages or conveyancing services.
Your property may be repossessed if you do not keep up repayments on your mortgage.
The guidance and/or advice contained within this website is subject to the UK regulatory regime and is therefore primarily targeted at consumers based in the UK.
Our Services
Our Services
MORTGAGES
Mortgages
My aim is to provide professional and friendly advice. I have chosen to be a comprehensive mortgage advisor as this means I am not tied to any financial institution and can therefore combine products from our comprehensive lender panel to suit your needs. As part of our service, I can also instruct a solicitor of your choice from a select panel. In addition, I will assist you in the completion of any applications or paperwork and feel that both these services help to provide a seamless process.
First time buyers
Buying your first home can be a daunting experience. Having helped many people move in to their dream home, I can help you choose the right options, as well as explaining the whole process with no complicated jargon.
From start to finish, I am at hand to ensure that the whole process runs as smoothly as possible, all at a time and place to suit you.
Moving home
Buying your first home can be daunting, but selling and buying together can become very stressful.
I am at hand to guide you through the process, making sure that you are fully aware of the process and ensuring that you are fully informed right through until moving in to your new home.
Remortgage
If you are looking to release some money for home improvements, consolidate debts or even just looking for a better deal, there are plenty of things to consider when you look to remortgage.
What initially looks like the cheapest option may often not be the most cost effective. Let one of our advisers search the market for you to ensure that you are finding the right mortgage to fit your circumstances.
Think carefully before securing other debts against your home. Your home may be repossessed if you do not keep up repayments on your mortgage.
Think carefully before securing other debts against your home. Consolidating debt may reduce your outgoings now, but you may end up paying more overall. Your home may be repossessed if you do not keep up repayments on your mortgage.
https://www.moneyhelper.org.uk/en
You are now departing from the regulatory site of Templar Mortgage Services Ltd. Neither Templar Mortgage Services Ltd or PRIMIS Mortgage Network is responsible for the accuracy of the information contained within the linked site
Buy to let
If you are looking to plan for the future by purchasing a buy to let, or even looking to build a portfolio, I am here to help.
With so many different lenders offering buy to let mortgages, many of whom are not on the high street, it is difficult to know if you are choosing the right option for you. I have a wealth of experience helping clients who own anywhere from 1 to 25 properties, always making sure that the advice is right for their circumstances.
If you then wish for me to act on your behalf, there will be a fee for mortgage advice. The precise amount will depend upon your circumstances but I estimate that it will be £399.
MOST BUY TO LET MORTGAGES ARE NOT REGULATED BY THE FINANCIAL CONDUCT AUTHORITY.
Contact Us
Contact Us
Your Privacy
We take your privacy seriously. Personal data submitted to Templar Mortgage Services Ltd with this form will be treated in accordance with the Data Protection Act 2018. By submitting this enquiry form you expressly consent to be being contacted in relation to your enquiry, without prior notice or arrangement, using the contact details provided on the form.
The basis upon which our Network will deal with Your Information, Your Special Data and Criminal Disclosures
Our Network is authorised and regulated by the Financial Conduct Authority (FCA). Our Network is responsible for the quality of the advice that we provide to you in relation to your mortgage and/or insurance products, where those products are regulated by the FCA. In the course of doing so, our Network will also process Your Information generally, including Your Special Data and Criminal Disclosures.
In the course of handling Your Information and Your Special Data/Criminal Disclosures our Network will:
· record and store Your Information and Your Special Data/Criminal Disclosures on Network systems run on secure servers. Your Information and Your Special Data/Criminal Disclosures will be accessed by authorised employees and consultants within, or engaged, by the Network as necessary for the purposes of supervision, training, quality audits, customer surveys and complaint handling or otherwise to comply with any other legal or regulatory obligation the Network may have
· use, and where appropriate transmit, Your Information and Your Special Data/Criminal Disclosures to respond to any request from the FCA, the Financial Ombudsman Service, HMRC, the Office of the Information Commissioner or any other regulatory, law enforcement or governmental body
· need to access and process Your Information and Your Special Data/Criminal Disclosures to deal with enquiries received from mortgage lenders and insurance providers that relate to the service this Firm has provided to you, including the payment of any commission or fees to us that may be linked to the product you have taken out.
Your Information and Your Special Data/Criminal Disclosures will be retained by our Network either electronically or in paper format for a minimum of six years and possibly for a longer period where this is required to enable the Network to fulfil its legal and regulatory obligations.
Please note that the above information is a summary of the Network Privacy Policy for customers. If, you wish to understand in more detail what the Network will do with Your Information and Special Data/Criminal Disclosures then please visit the Network Privacy Policy for customers located at http://www.primis.co.uk/privacy-policy-and-tcs
Templar Mortgage Services Ltd is an Appointed Representative of PRIMIS Mortgage Network, a trading name of Advance Mortgage Funding Limited. Advanced Mortgage Funding Limited is authorised and regulated by the Financial Conduct Authority.
Registered office address: 38 Callington Road, Bristol, BS4 5BP.
Registered in England / Wales - Company Number: 6394984.
“We do not use Cookies on this website”.
COMPLAINTS
Templar Mortgage Services Limited are an appointed representative of PRIMIS Mortgage Network, a trading name of Primis. Primis is authorised and regulated by the Financial Conduct Authority.
We are committed to providing a professional service to all our customers.
If you are unhappy then we want to hear about it so we can try to put things right. With this in mind, we have the following complaints procedure in place.
You can make a complaint by any reasonable means including telephone, letter, or email.
Our contact information:
-
Write to: Templar Mortgage Services Ltd, 38 Callington Road, Bristol, BS4 5BP
-
Telephone: 01275830009
-
Email: ryan@templarmortgages.co.uk
If you prefer, you can also refer your complaint to PRIMIS directly using the following contact details:
-
Write to – PRIMIS Mortgage Network, Customer Resolution Team, Ground Floor, Birmingham Business Park, B37 7YT.
-
Telephone: 0121 767 1139
You can also complain via their website:
The same section of the website contains more information about PRIMIS’ role in complaints handling and about how Appointed Representative relationships work.
How we will handle your complaints
Simplified Complaints
We will use this process if:
-
your complaint is about a simple matter - that we can look into and solve quickly and easily; and
-
you direct it to us (rather than directly to PRIMIS Mortgage Network) in the first instance.
We will investigate your complaint and aim to resolve it within three business days following the date of receipt. If you are happy to accept our proposed resolution, we will send you written confirmation of our investigation.
If you cannot confirm acceptance by the end of the third working day (for example – because you are not happy with our proposed response or if you are not available to discuss it with us) then the case will be referred to PRIMIS Mortgage Network. It will then be handled in line with the Formal Complaint process outlined below.
If your complaint is more complex or is unlikely to be resolved quickly then we will usually refer it to PRIMIS straight away
Formal Complaints
The formal complaints process will be used where:
-
we can’t resolve your complaint to your satisfaction within 3 working days: or
-
your complaint is likely to involve more complex assessment or investigations; or
-
you send your complaint directly to PRIMIS Mortgage Network rather than to us in the first instance; or
-
you ask us to deal with your complaint in this way rather than via a simplified process.
Upon receipt PRIMIS will acknowledge your complaint promptly and will investigate it fairly and impartially. They will write to you within 8 weeks to confirm the outcome of their investigation.
In the unlikely event that their investigation is not complete within eight weeks of receipt of your complaint they will write to you to explain why and let you know when you can expect to hear from them. They will also provide details of how to contact the Financial Ombudsman Service if you are not satisfied with progress.
The Financial Ombudsman Service
If, following PRIMIS’ investigation you are still not happy with the outcome you have a statutory right to refer your complaint to the Financial Ombudsman Service.
It is a service free of charge to consumers and you may refer the matter to the Financial Ombudsman Service (FOS) within six months from the date that you received a final response to your complaint.
You can contact the service using the following details:
Telephone 0800 023 4567
Email: complaint.info@financial-ombudsman.org.uk
You can also visit their website and refer complaints to them online by visiting.
https://www.financial-ombudsman.org.uk/
Let us know if you need any extra help or support.
We are committed to providing a complaints service that is accessible to all our customers.
If you will have any difficulties with any elements of the process that is outlined above, or if there are circumstances that might mean we need to change the way in which we handle your complaint then please let us know when you tell us about your complaint.
Connect
Connect
Visit
Visit